Privacy policy.

Dr Addy Dunkley-Smith is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, and protect personal information collected via our website.

When you contact us through this website, we may collect: Your name, email address, phone number, and any general information you voluntarily include in your message. We do not request or collect sensitive health or mental health information via our website.

We collect your personal information to: Respond to your enquiry, provide you with information about our services, and arrange initial contact or consultation (if requested). We do not use your personal information for 3rd party marketing purposes without your express consent.

Data submitted via our online form is transmitted securely via HTTPS encryption. Information is stored securely through our website provider, Squarespace. Access to this data is restricted to authorised members of the practice. We take reasonable steps to prevent loss, misuse, unauthorised access, or disclosure. Note: Email communication is common but not guaranteed to be fully secure. Please avoid including personal or clinical information in your initial message.

By submitting your details through the contact form, you give implied consent for us to collect and use your information to respond to your enquiry. You will be asked to confirm this consent prior to submitting your message.

You may request access to any personal information we hold about you and request corrections if it is inaccurate. To do so, please contact us using the details below.

If you do not proceed to become a client, your personal information will be securely deleted once your enquiry has been addressed, unless we are legally required to retain it.

This website may use cookies and analytics tools (such as Squarespace Analytics) to track general usage statistics. This may include: Device/browser type, pages visited, and time spent on site. This data does not identify individuals.

If you are redirected to external services (e.g., booking platforms, telehealth tools), those services will be governed by their own privacy policies. Please review them before submitting personal data.

If you have any questions or concerns about your privacy or this policy, you can contact:

Dr. Addy Dunkley-Smith, DPsych
hello@draddypsychology.com
Suite 11, 493 Riversdale Road Camberwell 3124
Fax: 03 7054 6651

Effective Date: October 2024